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SMS
Text your customers, they actually read it
SMS has a 98% open rate versus 20% for email. We build text message sequences for review requests, appointment reminders, promotions, and re-engagement that your customers actually see and act on.
What We Handle
- ✓Automated appointment reminders that reduce no-shows by up to 40%
- ✓Post-service review request sequences with direct links to your Google profile
- ✓Promotional campaigns for seasonal offers, flash sales, and new service launches
- ✓Re-engagement sequences for customers who have not visited in 60+ days
- ✓Two-way SMS: customers can reply to book, ask questions, or confirm appointments
- ✓Full compliance with Canadian anti-spam legislation (CASL) and consent management
Why SMS Outperforms Every Other Channel
The average person checks their phone 96 times a day. Text messages are read within 3 minutes of delivery. Compare that to email, where your message competes with 100 other emails and might not be opened for days. For time-sensitive offers, appointment reminders, and review requests, SMS is the most effective channel available to local businesses. And because so few local businesses use it well, the competition is almost nonexistent.
How It Works
- ✓We set up a dedicated business phone number for your SMS campaigns
- ✓Automated sequences trigger based on customer actions (appointment, purchase, etc.)
- ✓Promotional campaigns are drafted by our AI, reviewed by you, and sent on schedule
- ✓Replies are monitored and routed to you or handled by our AI depending on the query
- ✓You see delivery rates, open rates, click rates, and conversion tracking in your dashboard
See how your business stacks up
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